
Once your PC is reset and ready to use, you’ll need to think about the new software you’ll need to immediately install, from a new web browser to an antivirus to keep your PC safe from malware. You could switch to a passwordless login on Windows 10 to be able to ditch passwords completely. Then two options will be displayed, including Keep my files or Remove everything. If you have any further questions or need assistance, please contact Dell support. Your Dell Optiplex 3020 should now be reset to factory settings. Follow the prompts to confirm the reset and restart your computer. Then navigate to Recovery tab, select Get Started to begin laptop factory reset. Once the assessment is complete, select Factory Reset from the menu.

You can set up Windows without a Microsoft account, but you’ll lose access to some additional Windows features. To factory reset Windows 10/8, the steps are the same. Your first task is to use a password manager to help you generate a secure password for your PC.


Once you know how to reset Windows 10 without the admin password to hand, you’re ready to start again. If your PC doesn’t have a recovery partition available, you’ll need to use one of the methods listed above to factory reset Windows 10 instead. Consult the user manual for your PC or laptop for any special instructions on how to use a recovery partition on your PC, as well as to determine the right key to press. Each manufacturer has its own on-screen instructions for how to activate and trigger this process. To reset your PC, go to Start > Settings > System > Recovery.
